Audi has issued a major recall affecting over 44,000 vehicles due to a critical issue with the instrument panel display. This software-related defect can cause the digital gauge cluster to fail, potentially leaving drivers without access to essential driving information like speed, gear position, and warning lights. The recall targets a wide range of 2021 Audi models, from sedans and wagons to SUVs. While no crashes or injuries have been reported so far, Audi has received thousands of complaints from concerned drivers. This recall underscores the increasing complexity—and risk—of digital vehicle systems.
What Is the Problem?
At the heart of this recall is a software error that may cause the digital instrument panel to suddenly go blank. The root cause is a minor but impactful electrical issue—fluctuations in power through a specific cable can trigger the system to shut off the display entirely. This happens as a protective measure against potential surges, but it leaves the driver without crucial information. This glitch is serious because it eliminates access to the speedometer, warning indicators, and other safety-related data, increasing the risk of accidents.
What Vehicles Are Affected?
The recall affects 44,387 Audi vehicles, all from the 2021 model year. The impacted models include:
- Sedans & Wagons: A6, A6 Allroad, RS6 Avant, A7, RS7, A8, S6, S7, S8
- SUVs: Q7, Q8, RS Q8, SQ7, SQ8
If you own any of these models, it’s crucial to act promptly and ensure your vehicle is updated.
What Is Audi Doing to Fix It?
Audi will resolve this issue through a free software update provided at authorized dealerships. The update modifies how the system interprets the power readings from the affected cable, making it less likely to shut down due to minor resistance changes. Though the cable itself won’t be replaced, the software fix allows the display to continue working even if the system detects fluctuations. In the event of a persistent issue, the update will generate a warning light rather than shutting the system off entirely.
When and How Will Owners Be Notified?
Audi plans to begin mailing notification letters to affected vehicle owners by May 30, 2025. Dealerships have already been informed and are prepared to perform the update. In the meantime, vehicle owners can:
- Call Audi Customer Service at 800-253-2834 (Recall Number: 90VC)
- Contact the NHTSA Vehicle Safety Hotline at 888-327-4236
- Visit the NHTSA recall lookup site and enter your VIN for details
Is Your Audi a Lemon?
If your Audi’s instrument panel has failed—even after repairs—you may be entitled to compensation under California’s Lemon Law. A recurring display failure or delayed repair can qualify your vehicle as a lemon, especially if it compromises safety.
Call Lemon Lawyers LA P.C. at (866) 486-9227 for a free consultation.
We’re based in Glendale, CA, and we proudly serve Los Angeles, Glendale, and surrounding Southern California cities. Our experienced team is available 7 days a week, from 9AM to 9PM, to help you fight back against defective vehicles and assert your rights.