KEEPING YOU INFORMED AND SAFE

Kia EV9 Recall: Blank Instrument Panel Issue for 2024-2025 Models

Kia is recalling more than 14,000 model-year 2024-2025 EV9 electric SUVs due to a software issue that may cause the instrument panel to go blank at startup. This issue can leave drivers without critical information such as speed, battery life, and warning indicators. If you own an affected Kia EV9, California Lemon Law may offer you compensation, and Lemon Lawyers LA is here to assist.

Details of the Recall

The recall impacts 14,163 model-year 2024 and 2025 Kia EV9 SUVs due to a software communication error in the vehicle’s instrument cluster. This error can cause the screen to go blank at startup, which prevents drivers from seeing essential information. With 84 complaints filed to the National Highway Traffic Safety Administration (NHTSA), Kia now has a resolution via a software update to fix the issue.

What Causes the Instrument Panel to Go Blank?

The issue originates from a software communication error that occurs within the instrument cluster upon starting the vehicle. This blank screen not only blocks visibility of critical indicators like speed and battery levels but also safety warnings, potentially increasing the risk of accidents. Thankfully, Kia has addressed this problem with a simple over-the-air (OTA) software update.

How Will Kia Fix the Problem?

Owners of affected EV9s will receive an over-the-air (OTA) software update to resolve this issue, or they can visit a Kia dealer to have the update installed for free. Kia will begin notifying owners about this recall on October 31, 2024. If you have questions about the recall, you can reach Kia at 800-333-4542, NHTSA at 888-327-4236, or use the VIN recall tool on NHTSA’s website to check your vehicle status.

Is Your Kia EV9 a Lemon?

If you’re an EV9 owner and have experienced repeated or unresolved issues with your vehicle, Lemon Lawyers LA can help determine if your SUV qualifies under California Lemon Law. This law provides options for replacement, refund, or compensation if your vehicle has persistent issues affecting its use, value, or safety.

Contact Lemon Lawyers LA for a Free Consultation

Kia’s recall announcement highlights the importance of driver safety and reliable vehicle performance. If your Kia EV9 has faced ongoing problems or persistent safety issues, Lemon Lawyers LA is ready to guide you through the lemon law process. We’re committed to helping you secure the compensation you deserve.

Call us today at (866) 486-9227 or visit our contact page to schedule a free consultation.

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