Lincoln, a luxury division of Ford Motor Company, has issued a recall affecting over 47,800 Lincoln Nautilus SUVs from the 2024 and 2025 model years due to a power window safety hazard. This recall involves the automatic window reversal system, which may fail to detect obstructions, creating a risk of pinching injuries. Here’s what Lincoln owners need to know about this recall and how to address it.
What’s the Problem with Lincoln Nautilus Power Windows?
The recall stems from a software malfunction in the driver and passenger door modules, which affects the windows’ automatic reversal system. This safety system is designed to detect obstructions, such as a hand or finger, and reverse the window’s direction to prevent injury.
In the affected vehicles, the system may not respond properly, allowing the windows to apply excessive force before retracting. This malfunction fails to meet Federal Motor Vehicle Safety Standards (FMVSS) for power-operated window systems, which mandate obstruction detection to ensure passenger safety.
Affected Vehicles
The recall impacts specific 2024 and 2025 Lincoln Nautilus SUVs built at the Changan Ford Hangzhou Assembly Plant. These vehicles are equipped with faulty Driver Door Modules (DDM) and Passenger Door Modules (PDM) manufactured between September 26, 2022, and November 21, 2024.
Owners can verify if their vehicle is included in the recall by:
- Checking the model year (2024-2025).
- Using their Vehicle Identification Number (VIN) on the NHTSA recall lookup page or Lincoln’s recall website.
- Waiting for a recall notification letter, expected to be sent out by January 17, 2025.
How Lincoln Is Fixing the Issue
To resolve the problem, Lincoln will recalibrate the software in the affected door modules. This recalibration will ensure the automatic reversal system functions correctly, preventing the windows from pinching occupants. The update will be applied free of charge at authorized Lincoln dealerships.
Owners are encouraged to schedule their service appointment as soon as they receive their notification letter.
What Causes the Power Window Malfunction?
The issue originates from the software code in the door modules, rather than a mechanical failure. The miscalibration causes the system to overlook obstructions, allowing the windows to close despite resistance. This creates a potential hazard for passengers, particularly children.
How Will Lincoln Address These Problems?
Lincoln dealerships will:
- Update the software in the driver and passenger door modules.
- Test the automatic window reversal system to ensure compliance with FMVSS requirements.
- Perform these repairs free of charge for all affected vehicles.
What to Do If You’re Affected
If you own a 2024 or 2025 Lincoln Nautilus, follow these steps:
- Check Your VIN: Verify if your vehicle is included in the recall by visiting the NHTSA website or Lincoln’s recall page.
- Wait for Notification: Owners will be notified via mail starting January 17, 2025.
- Schedule Repairs: Contact your nearest Lincoln dealership to arrange for the recalibration of your door modules.
- Stay Cautious: Until repairs are completed, exercise extra care when using the power windows to avoid injuries.
Recurring Issues? Lemon Lawyers LA Can Help!

If you’re dealing with recurring problems with your Lincoln Nautilus, you may qualify for compensation under California’s Lemon Law. Whether it’s unresolved window malfunctions or other defects, our team at Lemon Lawyers LA specializes in helping consumers protect their rights.
Here’s how we can assist:
- Expert Legal Advice: Determine if your vehicle qualifies as a lemon under California law.
- Streamlined Process: Handle all negotiations with the manufacturer on your behalf.
- Compensation: Pursue remedies such as a vehicle buyback, replacement, or cash settlement.
📞 Call Lemon Lawyers LA today at (866) 486-9227 for a free consultation. We proudly serve clients in Los Angeles, Glendale, and surrounding cities. Don’t wait—let us help you get back on the road safely and confidently!